*Added on March 28th at 17:39*
Regarding password reset, we have sent an invitation email for membership registration to those who registered between March 1st and 27th, 2024. If you have not received the email, please check to see if it has been filtered as spam.
Additionally, some customers were unable to receive invitations due to an error in their registered email address. If you have any idea why this may have happened, please contact us at info@kamikako.com. Once we receive the correct address, we will send you an invitation email.
※Additional note ends here※
Thank you for using Kamikakkoo.
System maintenance on the Kamikakkoo website was completed today.
We would like to reiterate the main points of this system change, including the points that we have already announced.
・Due to the system migration, we are unable to check transaction history prior to March 27, 2024. We apologize for any inconvenience this may cause.
・Due to changes to the checkout function, the address you previously entered has been reset. From now on, you will be able to register multiple addresses to one account, and you will be able to switch addresses during the checkout process.
- The quote request form has been improved so that it is displayed directly on the product details page, making it easier to see which product you are inquiring about.
- We've implemented a popular shopping site feature called "Favorite List." Click the heart icon on the product detail page to add the item to your favorite list.
[ For customers who have registered as members by March 27, 2024 ]
◆Request for password reset
We apologize for the inconvenience, but due to system migration and security reasons, customers who meet the following conditions will need to reset their password. Please reset your password using the following method.
・For those who registered by February 29, 2024 : Please reset your password from the login screen and set a new password.
・For those who registered between March 1st and 27th, 2024 : We will send you an invitation email for membership registration individually within three business days from today [March 28th, 2024]. When you receive the email, please follow the instructions to set up your membership.
We hope to receive your continued patronage in the future.
Kamikakko Management Department
